Refund policy
Non-Refundable Policy
All training services, lessons, and products purchased from Emerald Obedience & Protection are non-refundable under any circumstances, except in the event that:
- The trainer is unable to complete the scheduled training program due to unforeseen circumstances, and
- No alternative arrangement or rescheduling can be provided.
If the trainer must cancel services and cannot reschedule, a prorated refund will be issued for the remaining sessions not completed. Outside of these circumstances, no refunds will be given, all packages are final sale.
By purchasing a package with Emerald Obedience you are acknowledging and agreeing to these terms that no refunds will be given.